Privacy Policy

Norman Group (Norman Brickwork Ltd & Gatwick Scaffolding Ltd) are committed to protecting your privacy and compliance in line with the General Data Protection Regulations (GDPR) applicable to the United Kingdom.

We respect the privacy rights of our customers and recognise the importance of protecting the information collected about them.

1. What Does This Policy Cover?

This Privacy Policy explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

2. What is GDPR: the General Data Protection Regulation?

The legislation from 2016 officially came into force from 25th May 2018.
The GDPR were welcomed because it added clarity and security to the use of data.
It applies to all of Europe and gives specific rights to people with regard to their personal data, along with duties to those collecting and processing it.

3. What information do we collect about you?

We may collect some or all of the following personal data. If you do not allow us to collect this data then we may not be able to fulfil our contractual or legal requirements.

  • Name
  • Address
  • Email address
  • Telephone number
  • Business name
  • Job title
  • Profession
  • Payment information
  • IP address and website cookies
4. What rights do individuals providing data (you) have?
  • The right to be informed of the data held
  • The right of access to that data
  • The right to rectification of any incorrect data
  • The right to be forgotten
  • The right to restrict processing
  • The right to data portability – N/A, we do not use your data in this way
  • The right to object, and
  • The right not to be subject to automated decision-making, including profiling – N/A, we do not use your data in this way
5. How do we use the information we collect about you?
  • To manage your account
  • Supplying our services to you. Your personal details are required in order for us to enter into a contract with you
  • Communicating with you – this can be emails, post and/or phone calls
  • To notify you about important changes or developments to our site or services
  • For record keeping purposes
  • To keep you informed about our products and services that we offer
  • For customer care and to help in any future dealings with you
6. Do we discloseyour data?

We never make your personal details available to companies outside of Norman Group (Norman Brickwork Ltd & Gatwick Scaffolding Ltd) for marketing or any other purpose.

However, we may use other companies to provide services to you on our behalf, for example deliveries. We will only provide those companies with the information they needed to deliver the service we have engaged them for and they are prohibited from using that information for any other purpose. We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked for it.

7. How is your information protected?

We take protection of your information seriously and have the appropriate physical and technological security measures in place. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. We never transfer your data outside of the UK.

8. Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal data, please email info@norman-group.com.

We want to make sure that your personal data is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You also have the right to be forgotten. If you would like us to start the process of removing your data, please let us know using the above details.

9. Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

However, in a few cases some of our website features may not function as a result.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

10. Other Websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

11. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available in the latest version of this document, which is always available from our website.

12. Contact

Please don’t hesitate to get in contact with us about our privacy policy, information we hold about you or if you have a complaint.

You can email us at: info@norman-group.com.

This privacy policy was last updated in January 2019